Our Privacy Policy was updated on 24 November 2024

Privacy Policy

Effective Date: November 24, 2024

At Spyglass Property Inspections, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or communicate with us via SMS.

By using our website or services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect the following types of information:

Personal Information You Provide

  • Information voluntarily provided when scheduling a home inspection, signing up for a newsletter, or contacting us, such as your name, address, email, phone number, and payment details.

Automatically Collected Information

  • Data about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our home inspection services.
  • Process transactions and send related updates (e.g., confirmations, invoices).
  • Respond to your inquiries and provide customer support.
  • Communicate about promotions, events, and updates on our services.
  • Monitor trends, usage, and activities to improve our website and services.
  • Send SMS communications (with consent), including order updates and relevant notifications.

3. SMS Consent and Communications

If you consent to receive SMS communications, the following applies:

  • Consent Process:
    “I consent to receive SMS from Spyglass Property Inspections. Reply STOP to opt-out; Reply HELP for assistance. Message and data rates may apply; Messaging frequency may vary.”
  • Use of SMS Communications:
    Examples of SMS messages you may receive include updates about orders, inspection results, appointment reminders, or application status for job applicants.
  • Standard Messaging Disclosures:
    • Message and data rates may apply.
    • To opt out, text “STOP.”
    • For assistance, text “HELP” or visit our Privacy Policy page.
  • Privacy: Information collected through SMS consent will not be shared with third parties.
  • Message Frequency: Our SMS message frequency will be from 50 to 3000 text messages daily across all users regarding appointments, current fees and reminders. *Standard Messaging Disclosures

  • Potential Fees for SMS Messaging: Please be aware, many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.


4. Sharing and Disclosure of Information

We do not sell, rent, or share your personal information with third parties except as follows:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as scheduling or payment processing.
  • Legal Requirements: We may disclose information to comply with legal obligations, enforce policies, or protect the rights and safety of others.

5. Your Privacy Rights

  • Opt-Out: You may opt out of promotional communications, including SMS and emails, by following the provided opt-out instructions (e.g., clicking “Unsubscribe” in emails or texting “STOP” for SMS). Non-promotional communications, such as account updates, may still be sent.
  • Access and Update: You can access or update your personal information by contacting us directly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover such information has been collected, it will be deleted promptly.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.


9. Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated through updates on our website, with a revised “Last Updated” date. Continued use of our services constitutes your acceptance of the updated terms.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Spyglass Property Inspections
(847) 920-6699 Text: 847-401-7585

 


 

Spyglass LogoYour Chicago Premier Property Inspection Company | Let this experienced Spyglass Property Inspections company help keep you from buying The Money Pit. We’ll alert you to any and all health or safety issues and maintenance needs of the property you’re looking to buy.

Spyglass Property Inspections will be your property buying or selling advocate!  We are committed to providing you with outstanding service. We’re highly experienced and extremely thorough. If you’re looking to buy or sell in the Chicago and the surrounding suburbs, we can help!

Expect the Best ~ Call Spyglass Property Inspections Today 847-920-6699 or Click To Schedule Online 24/7 Right From Our Website.